New World Capital -Western Union operates from 11 locations. Hours may vary. Click here for locations and hours.

To process your first send transaction you need to have valid identification and proof of address. To see a list of acceptable identification and proof of address please see requirements under the send and receive tab.

Fees are calculated based on the amount being sent. See the fee schedule under our fees tab. Alternatively, you can calculate the total transaction cost using our calculator.

No.

Yes. Passport must be provided and transactions must be paid for in acceptable foreign currency.

No, were are two different companies that operate separately.

No.

Depending on the delivery and payment method choosen, money can be picked up in minutes or within a few working days.

To see if your transfer is available for collection or has been collected by the receiver, please visit wu.com

Transfers are available for collection, between 30 – 90 days depending on the delivery method.